ADNM FAQ

Q: ADNM は avast! Home や Professional Editionを直接管理できますか?　　Can ADNM directly manage avast! Home or Professional Editions?

A:

いいえ。 ADNM は avast! アンチウイルスの特別な "管理された" バージョンとともに稼働します。 　 No.  ADNM can only work with special "managed" versions of avast! antivirus. Windows ワークステーションのためと Windows サーバ (MS Exchange, SMTP, SharePoint などのプラグインを含む) のための管理されたバージョンがひとつずつあります。 　　There is one managed version for Windows workstations and one for Windows servers (including plugins for MS Exchange, SMTP, SharePoint etc). 　これらのバージョンはそれぞれ avast! Professional と Server Edition と同じような機能を持ちますが、追加のコンポーネントを持ち管理用サーバとともに通信を管理します。　These versions are functionally fully equivalent to avast! Professional and Server Edition, respectively, but they have an additional component that takes care of the communication with the management server.

Q: ADNM はいくらですか？

A:

ADNM 自体は無料ですが ADNM をご利用になるには、適切な数の avast! ライセンスをお買い求めになる必要があります。 詳しくは 現在の価格表 をご覧になるか、オンライン計算機 をご利用ください。

Q: How can I deploy ADNM and the managed clients on a network with avast! Professional/Server Edition (or avast32 3.0) already in place?

A:

Proceed as if there was no avast! installed on the machines at all. You don't need to uninstall anything - just deploy the managed versions on top of the existing ones (the setup program of the managed version will be able to handle this situation gracefully).

Q: How can I deploy ADNM and the managed clients on a network with another (non-avast) anti-virus already in place?

A:

You should first remove (uninstall) the current antivirus program before starting the installation of ADNM and the avast! managed clients. This will prevent any conflicts or problems in the future.

Q: What languages is the avast! managed client available in?

A:

The management client supports the same languages as avast! Professional Edition. For a complete list, please refer to the download page of avast! Professional Edition.

Q: What languages is the ADNM (console) available in?

A:

Currently, the ADNM console is only available in the English language.

Q: Where can I download the avast! managed client setup program?

A:

Normally, you don't have to do this. This is because the avast! Management Server (the principal part of ADNM) automatically maintains its local mirror of all installation packages and lets you deploy the managed clients by using the Deployment tasks (or a couple of alternative methods, as described in the ADNM Administrator's Guide).

If you still need to download the separate setup EXEs, please see the bottom ADNM download page.

Q: I want to use ADNM but all I have is a license key for avast! Professional Edition licenses. (Or, I have a license file but it is not accepted by ADNM.) What is the solution?

A:

ADNM requires a valid license file with the "avast! NetClient" product listed. If you own valid avast! licenses and still don't have such a file (e.g. because it was not sent to you, or because you lost it), please use our online License File Request Form. After filling in the form, you will receive your license file momentarily (the service is operated automatically).